# Members and roles

> Bring your team into ClickClacks: invite people, the Owner, Admin and Member roles, custom roles, suspending and removing members, and who can change which settings.

- Canonical URL: https://clickclacks.io/docs/guides/members
- Section: Product guides
- Last updated: 2026-09-26

Everyone on your team gets their own account and a role. Access is by invitation only: there are no public share links, so what you track stays between the people you invite.

## Project and organization {#words}

In ClickClacks, a **project** is one product you track. Some account and team screens call the same thing an **organization**, such as _Organization Settings_ and _Organization Roles_. They are the same: one project, one organization, with the same name.

## Invite people {#invite}

1. Open **Settings › Members** and click **Invite people**, or press ⌘K and choose **Invite member**.
2. Enter their email and choose an **Initial role**.
3. Click **Send invitation**.

They get an email with a link that stays valid for 7 days, and they join when they accept. Pending invitations are on the **Invitations** tab, where you can **Resend** or **Revoke** them.

## Roles {#roles}

Each member has exactly one role. Three are built in and can’t be edited:

| Role | Can |
| --- | --- |
| Owner | Everything: members, roles, the audit log, organization settings (name, address, reporting time zone, logo), custom domain, Lexicon editing, identity merges, and API access and MCP keys. |
| Admin | Invite people, change roles, suspend and remove members, and read the audit log. No settings, roles or API keys. |
| Member | Use every report and create boards, funnels, insights, segments, alerts and experiments. Can see who else is a member. |

Every role can use all the analytics. Roles decide who manages the team and the project’s settings. Anyone who isn’t an Owner sees a read-only **Settings › General** page with the project’s name, web address, time zone and their own role.

## Custom roles {#custom}

Owners can make their own roles under **Settings › Organization Roles**. Click **Create role**, name it, start from an existing role’s permissions if you like, tick the permissions it should have, and review. Anything not ticked is denied. Custom roles are marked _Custom_. When you delete one, you choose the role to **Reassign to** for everyone who had it.

## Managing members {#manage}

- Search by name or email, and filter by role or status.
- Change someone’s role from their row.
- **Suspend** blocks their access without removing them. **Restore** brings them back.
- **Remove** takes away their access to this project straight away.
- A project always needs an Owner. Add another Owner before changing, suspending or removing the last one.

Every change is recorded under **Settings › Audit Events**.

## Tips and gotchas {#tips}

- **Members aren’t people.** Members are your team. [People](https://clickclacks.io/docs/guides/people.md) are the visitors and users you track.
- **Showing a board to someone** means inviting them to the project. A private board stays private even then.
- **Running several projects or clients?** See [Agencies](https://clickclacks.io/docs/guides/agencies.md).

## Recipes {#recipes}

### Give a client access to their numbers.

1. Open the client’s project, then **Settings › Members** › **Invite people**.
2. Enter their email, choose **Member** and send.

They can use every report in that project, and nothing outside it. Make a board with the numbers they care about and share it with the team so they find it straight away.

### Let a team lead manage invites without touching settings.

1. Change their role to **Admin**.

Admins can invite, change roles and remove members, but can’t change project settings or API keys.

## Related {#related}

- [Agencies](https://clickclacks.io/docs/guides/agencies.md): Many projects, one team.
- [Boards](https://clickclacks.io/docs/guides/boards.md): Private and team boards.
- [Lexicon](https://clickclacks.io/docs/guides/lexicon.md): Owners edit it; everyone reads it.
- [People and profiles](https://clickclacks.io/docs/guides/people.md): The people you track, not your team.